(all terms on this page effective as of Jan 1, 2011)

•   All products sold by Bron Imaging Group come with a factory warranty.  
   
  • Sinar products: 1 year factory warranty from date of purchase.  The Sinar warranty does not cover damage to a CCD sensor, dust cleaning, or IR filter maintenance.
  • FOBA products: 1 year factory warranty 
  • Broncolor products: 2 year factory warranty, The broncolor warranty does not cover flash tubes, modeling lights, and protective glass. 
  • California Sunbounce and Sun Sniper:  6 months from date of purchase warranty on defective materials or workmanship
  • Kobold:  1 Year
  • Visatec: 2 Years

Warranty Details

All Bron Imaging Group products are sold with a manufacturer’s factory warranty each warranty covers the following:

The product is free from manufacturing defects in materials and workmanship under normal and proper usage of the product for a period specified above (see coverage above for each product line) from the date of original end customer purchase. 

This warranty does not cover any defects or costs caused by: 1) modification, alteration, repair or service of the product by anyone other than Bron Imaging Group or its authorized service center listed below ; 2) physical abuse to the product, overload of, misuse of the product, or operation thereof in a manner contrary to the accompanying instructions; 3) any use of the product other than that for which it was intended; 4) damage due to accidents, improper care and maintenance . 5) labor, shipping costs and cost of parts not authorized by Bron Imaging Group  Inc. 6) The warranty does not include CCD cleaning, damage to IR filters, dust, flashtubes, batteries and cords and other parts such as rubber pads, tripod rubber feet and bushings and other parts that would wear out from normal usage. 

The warranty only covers the product if it is still owned by and presented for service by the original owner.  The warranty is only valid in the territory in which the product was purchased.  Bron Imaging Group will not process products to warranty repair which were purchased outside of the United States.  The factory’s obligation under this warranty is limited to replacing or repairing at their option products or parts determined by them to be defective in materials or workmanship. 

If repair or replacement due to discontinued items or parts is not possible, Bron Imaging Group reserves the right to replace the product with a current model of the same quality and equivalent function.  

Warranty of replacement parts is limited to whichever is a longer period of time - 90 days from the repair or purchase of the repair parts or the unexpired portion of the warranty period of the product on which the parts are being used. 

Under no circumstances shall Bron Imaging Group Inc. be liable for any special incidental or consequential damages, including but not limited to, personal injury, property damage, damage to or loss of equipment, lost profits or revenue, costs of renting replacements and other additional expenses - even if Bron Imaging Group has been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above may not apply to the purchaser.  Any express warranty not provided herein, and any remedy which but for the warranty contained herein might arise by implication or operation of law, is hereby excluded and disclaimed including the implied warranties of merchantability and of the fitness for a particular purpose. Some states do not allow limitation on implied warranties, so above limitation may not apply to you.

To obtain warranty service, the product or part(s) must be carefully packaged. Bron Imaging Group  is not responsible for damage caused during shipping or products lost during shipping to Bron Imaging Group  Inc. A copy of the sales receipt from an authorized dealer must accompany the product, listing the item.

The address to send the product is below under Authorized Warranty Service Centers. All shipping expenses to the warranty center are incurred by the sender. Repair may be performed by Bron Imaging Group or in some cases, warranty repairs must be made at the factory.  Bron Imaging Group is responsible for shipping costs to and from the factory.  Bron Imaging Group will mirror the shipping method initially used when returning product to the end user.  Please contact Bron Imaging Group via email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 908-754-5800 x4 to speak to a service representative.

Warranty on Demo / Used Items:  Demo gear or used equipment sold by Bron Imaging Group may have a warranty.  Please check the terms of sale when purchasing demo or used equipment from Bron Imaging Group  for specific information about the warranty terms.

Authorized broncolor Service Centers / Authorized Warranty Service Centers